Jamie N Houston, CFP®, CLU®, CLTC®

Financial Advisor

  • Office 216-802-0923
  • Fax 216-273-0230

My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you would like to schedule an appointment or request any other service, please let us know. We will respond promptly.

 
Autumn M Baskerville

Autumn M Baskerville

Financial Representative
Office 216-241-5840

Autumn started at Northwestern Mutual in December of 2019 as an Insurance Operations Intern. She graduated from Cleveland State University with her Bachelor's in Business Administration and Finance in May of 2020.

She currently holds her Ohio Life Insurance License for Life, Accident and Health. Outside of the office you can find Autumn baking, hanging out with her family, or crafting.

Autumn can assist you with:

Underwriting:

  • Prepare and process applications
  • Communication during underwriting process
  • Transmission of all documents and requirements during underwriting
  • Scheduling insurance medical examinations

Policy Owner Services:

  • Scheduling appointments for annual financial planning reviews
  • Update banking, beneficiary and address information on insurance
  • Facilitate premium payments and policy loans
  • Coordinate insurance operations and account services
  • Assisting with online self services offered by Northwestern Mutual
 

Amber L Gholson

Associate Financial Representative
Office 702-734-4422

Amber was born and raised in San Diego, California. She relocated to Las Vegas in January of 2018, and welcomed her son Braxton in July of 2018. She received her cosmetology license in 2014 and also attended San Diego Mesa College, where she took business classes.

Amber joined Northwestern Mutual in the winter of 2016 as a front desk receptionist and support Sales Execution Team member for new advisors in La Jolla. She is proud to now be an Assistant Financial Representative to Jamie Houston.

In her free time, Amber enjoys spending time with her son, watching the Golden Knights, movies, baking, concerts, bowling, and spending time outdoors with her dog, Parker.

She holds her Life and Health license in the state of Nevada.

Amber can assist you with:

Underwriting:

  • Prepare and process applications
  • Communication during underwriting process
  • Transmission of all documents and requirements during underwriting
  • Scheduling insurance medical examinations

Policy Owner Services:

  • Scheduling appointments for annual financial planning reviews
  • Update banking, beneficiary and address information on insurance
  • Facilitate premium payments and policy loans
  • Coordinate insurance operations and account services
  • Assisting with online self services offered by Northwestern Mutual
 
Rick E Jennings

Rick E Jennings

Director of Investments and Planning
Office 216-241-5840

Rick currently lives in Mentor, Ohio. He graduated from Bowling Green State University in 2006 and joined Northwestern in April of 2017. He handles all investment operations and holds his Ohio Life Insurance License for Life, Accident, and Health and is investment licensed with his Series 6, Series 63, and Series 7.

In his spare time, Rick enjoys watching football, wine collecting, and eating spicy food! He spent years in the wine world before making the switch to finance.

 
Chelsea Coleman Hussey

Chelsea Coleman Hussey, CLU®, ChFC®

Associate Wealth Management Advisor
Office 216-802-0955

Chelsea started at Northwestern Mutual as an intern in December 2008. After graduating Cum Laude from the University of Akron with a B.S in International Business, she went full-time with NM in May of 2010. She served as both financial advisor and College Unit Director, building the #1 Internship program in the company in 2015.

After giving birth to her daughter, Evelyn, in January 2016, Chelsea was invited to come to Cleveland to head up the Planning Department, to coach new advisors through case consultations and help them build and execute comprehensive financial plans for their clients.

In June 2017, Chelsea partnered with her long-time mentor and friend, Brian Boucher. From there they worked to build the premier comprehensive planning team in Cleveland, with the right infrastructure and players to allow for specializations in sophisticated financial planning, wealth management, strategic investing, and full-scale business planning (group benefits, retirement plans, executive benefits, etc.)

Chelsea is married to Andrew, a Chief Design Engineer for a start-up company in battery technology, and they live with their daughter Evelyn in Stow, Ohio.

 
Claire M Duna

Claire M Duna

Insurance Operations Associate
Office 216-241-5840

Claire was born and raised in Lakewood, Ohio. She graduated from Cleveland State University with a degree in International Business. Claire loves to travel and be outdoors. She is the 6th of 7 kids in her family and speaks Hungarian! 

In May of 2018 she joined Northwestern Mutual and holds her Ohio Life Insurance License for Life, Accident, and Health. She handles Client Relations and Insurance Operations 

 
Kelsey Capecci

Kelsey Capecci

Director of Insurance Operations
Office 216-802-0987

Kelsey Capecci was born and raised in New Jersey. She currently holds her Ohio Life Insurance License for Life, Accident and Health. In her spare time, she enjoys spending time with her boyfriend, Lucas, and her four fur babies - Kali, Emma, Ava and Rari. She loves attending country concerts and working out - she currently holds the world record for Strict Curl in the RAW Powerlifting federation! 

Kelsey started at Northwestern Mutual in 2016 and is the HR and Director of Insurance Operations Manager.

 
Toni Santillo

Toni Santillo

Financial Representative
Mobile 440-241-7059

Toni is originally from Cleveland, Ohio. She joined our team in 2017 while attending Cleveland State University to receive a Bachelors in Business Administration and Marketing as well as a Certificate of Graphic Design and Advertising. She currently holds her Ohio Life Insurance License for Life, Accident, and Health. She is an Associate Financial Representative and assists in Client Relations and marketing.

She enjoys traveling as often as she can and is bilingual, while working on her third language.   

 
 

To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck